Online course for student support staff on inclusive student engagement

Welcome to the InclusiPHE online course for student support staff on inclusive student engagement. In the following short video we explain what is the purpose of this course and what you can expect to learn in it.

Course Content

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1 Key Concepts 3 Topics | 1 Quiz

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Lesson Content

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1.1 How does my institution work?

1.2 Getting to know different forms of student engagement & student support

1.3 Challenges & barriers for inclusive student engagement

Quiz Module 1

2 Understanding Your Role as Student Support Staff 4 Topics | 2 Quizzes

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2.1 Professional distance & neutrality

2.2 Your role as facilitator

2.3 Working with students’ academic and student life

2.4 Flexibility & time management

Self-Assessment: Student Support Staff Role in Time Management and Flexibility

Quiz Module 2

3 Supporting inclusive student engagement 2 Topics | 1 Quiz

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3.1 How to make student engagement inclusive?

3.2 Key aspect of inclusive higher education

Quiz Module 3

4 Role of Staff 2 Topics | 1 Quiz

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4.1 Advocating and creating awareness for student engagement

4.2 Encouragement of student engagement (in the classroom)

Quiz Module 4

5 Communication 3 Topics | 1 Quiz

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5.1 How to communicate towards different types of student

5.2 Effective communication skills for student representatives

5.3 Intercultural communication

Quiz Module 5

6 Coaching 2 Topics | 1 Quiz

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6.1 Coaching individuals – mentoring & facilitating

6.2 Coaching student group

Quiz Module 6

7 Training 2 Topics | 1 Quiz

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7.1 Developing training

7.2 Possible topics for training

Quiz Module 7